Olivia Hayes is a highly skilled Client Manager with a strong background in customer relations, account management, and business development. She is responsible for maintaining strong client relationships and ensuring customer satisfaction. Olivia’s exceptional communication skills and strategic approach help businesses foster long-term partnerships.
Olivia holds a Bachelor’s degree in Business Administration from Boston University, specializing in customer relationship management. She also completed a Professional Certification in Client Engagement from the Customer Success Association.
With 6 years of experience in client management, Olivia has worked with businesses to enhance customer retention and improve service delivery. She began her career as a Customer Relations Associate at Engage Solutions, where she developed expertise in handling client accounts. Now, as a Client Manager at Hayes Consulting, she plays a key role in ensuring customer satisfaction and fostering client loyalty.
